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Welcome to The Bank of The West

Welcome to our new website! Please take a few moments to browse our site and learn about the many products and services available to you at The Bank of The West. 

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Concerned about the Equifax breach? See our FAQ to learn more about the breach and how to protect yourself.

Frequently Asked Questions

I’ve been hearing about the Equifax breach in the news. What happened?

Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people.

Was my information stolen?

If you have a credit report, there’s a good chance it was. Go to a special website set up by Equifax to find out: https://www.equifaxsecurity2017.com/. Scroll to the bottom of the page and click on “Potential Impact,” enter some personal information and the site will tell you if you’ve been affected. Be sure you’re on a secure network (not public wi-fi) when you submit sensitive data over the internet.

How can I protect myself?

Should I place a credit freeze on my files?

Before deciding to place a credit freeze on your accounts, consider your personal situation. If you might be applying for credit soon or think you might need quick credit in an emergency, it might be better to simply place a fraud alert on your files with the three major credit bureaus.  A fraud alert puts a red flag on your credit report which requires businesses to take additional steps, such as contacting you by phone before opening a new account.

How do I contact the three major credit bureaus to place a freeze on my files?

Equifax: Call 800-349-9960 or visit its website.

Experian: Call 888-397-3742 or visit its website.

TransUnion: Call 888-909-8872 or visit its website.

Where can I get more information about the Equifax breach?

You can learn more directly from Equifax at https://www.equifaxsecurity2017.com/. You can also learn more by visiting the Federal Trade Commission’s web page on the breach at https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do. To learn more about how to protect yourself after a breach, visit https://www.identitytheft.gov/Info-Lost-or-Stolen.

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The Bank of The West offers a variety of products and services designed to meet your banking needs, whether you are looking for a basic savings or checking account, interest bearing checking accounts, CD's, or a wide range of personal or commercial lending options.

In addition, you can have 24/7/365 access to your account with our online banking product, or by using our brand-new custom designed mobile app, available in the Apple App Store on the Google Play store.  You will need an online banking account to access your accounts through our mobile app, so sign up here first if you don't already use online banking.  Other services available at The Bank of The West include ATMs, debit cards, gift cards, as well as many others. So, when you are looking for a great hometown banking experience, drop by one of our four convenient locations and meet our friendly staff. We really look forward to seeing you!

Did you know that you can view your account statements online? You can view up to the past 18 months of account statements from within online banking by clicking the "Documents" tab while viewing any account. If you would like to “go paperless” and receive your statements only by electronic means, you can do that too! If you'd like more information regarding eStatements, please contact your local branch office of The Bank of The West.

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