Online Banking

Overview

Our Online Banking gives you 24 hour, 7 days a week access to your checking, savings, money market, certificate of deposit, and consumer loan accounts from your home or office computer. The Bank of The West’s Online Banking combines convenience and flexibility while you easily conduct a wide range of personal banking transactions.

With The Bank of The West Online Banking, you can:

• Review your deposit account information.
• Review your loan account information.
• Make transfers between accounts.
• Make payments on your loan with The Bank of The West.

Sign up for Online Banking.

Click here for a demo.

Frequently Asked Questions
Q. Is there any special software required?
A. No. Just an internet browser that supports 128-bit encryption. The following browsers are all acceptable: Microsoft Internet Explorer version 5.5 or higher (with Secure Sockets Layer support) or Netscape Communicator version 6.2 or higher.

Q. Is Online Banking secure?
A. Yes. Besides using 128-bit encryption, The Bank of The West’s Online Banking is built with several additional safeguards to ensure your account information remains secure. Should someone attempt to access your account portfolio using an incorrect password more than three times, The Bank of The West will lock the entire session from use for 30 minutes. Should this happen more than three times, the lockout will become permanent and can only be cleared by a The Bank of The West administrator. Should you forget to logout of Online Banking, your session will automatically be terminated after 15 minutes of no activity.

Q. What if my ACCESS ID and/or PASSWORD don’t seem to work?
A. There are a couple of solutions to this problem. The most common issue is the placement of your CAPS LOCK key. Your ACCESS ID and PASSWORD are case sensitive. The second most common issue is a complete lockout of your account. If you weren’t sure of your PASSWORD, and began guessing or didn’t realize that you were entering your PASSWORD in the wrong case, you had only three chances to get it right. As a security feature, we lockout all accounts if an incorrect PASSWORD is entered on the third try. The lockout session will last for 30 minutes. If you initiate the lockout three times, then it becomes permanent. Then the only way to reset a lockout is to send us an e-mail using the “contact us” section of this website or calling (580) 661-3541 during regular business hours.